Privacy Policy
1. Introduction
At Mama Joy Vibes (mamajoyvibes.com), we are fully committed to safeguarding the privacy and personal data of our users, customers, and visitors. We adhere to the highest standards of data protection and comply with all applicable privacy laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, process, and protect your personal information, and outlines your rights and choices regarding your data.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all users accessing the website mamajoyvibes.com and any services, products, features, or content provided through it. Mama Joy Vibes is the data controller for the purposes of GDPR and CCPA, responsible for the processing of personal data collected via our website and related services.
If you have questions about this policy or how your data is handled, you may contact us at [email protected].
3. Categories of Data We Process
We collect and process the following categories of data:
a. Usage Data
Information about how you interact with our website, such as browser type, IP address, pages visited, session duration, referring URLs, and timestamps.
b. Account Data
Personal details you provide when creating an account, including name, postal address, email address, and telephone number.
c. Profile Data
Information reflecting your preferences and activity, including purchase history, saved items, and interactions across the site.
d. Communication Data
Records resulting from your communication with us, including customer support interactions, contact form submissions, and email correspondence.
e. Technical Data
Device-specific data such as operating system, device type, browser version, system language, and settings that support proper website functionality.
f. Transaction Data
Information related to purchases and transactions made through the website, including billing addresses, payment method details (processed by third-party services), shipping details, and order history.
g. Preference Data
Information related to your expressed interests, marketing and communication preferences, and opt-in or opt-out statuses.
4. Legal Bases for Processing
We process personal data under the following legal bases, as appropriate:
– Performance of a Contract: For fulfilling orders, managing accounts, and providing requested services.
– Legitimate Interests: To analyze performance, prevent fraud, personalize content, and maintain core business operations.
– Consent: For sending marketing communications, storing non-essential cookies, and collecting sensitive data where applicable.
– Legal Obligation: Where data processing is required by legal or regulatory authorities.
5. Your Rights
We respect and uphold your privacy rights under the GDPR and CCPA. You may exercise the following rights:
– Right of Access: Obtain confirmation on whether we process your data and access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request that we delete your personal data where legally permissible.
– Right to Restrict Processing: Limit how we use your personal data under certain circumstances.
– Right to Data Portability: Receive personal data you have provided in a structured, commonly used, and machine-readable format, and transmit it to another controller.
– Right to Object: Object to our processing of your data where we rely on legitimate interests or use it for direct marketing.
– Right Not to Be Subjected to Automated Decision-Making: You have the right to not be subjected to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significant impacts.
To exercise any of your rights, please contact us at [email protected].
6. Security Measures
We implement robust administrative, technical, and physical safeguards to protect your personal data. These include but are not limited to:
– Encryption of data in transit and at rest.
– Strict access controls and authentication protocols.
– Secure backups to ensure data availability and integrity.
– Employee training programs focused on data protection best practices.
Despite these measures, no online transmission can be guaranteed to be 100% secure. We encourage users to also take appropriate precautions when sharing information online.
7. International Transfers
When your personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection through:
– Standard Contractual Clauses approved by the European Commission.
– Other legally recognized transfer mechanisms that ensure an adequate level of data protection.
By using mamajoyvibes.com, you acknowledge and agree to the transfer of your data as outlined.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: Retained for up to 12 months for analytics and performance optimization.
– Account and Profile Data: Retained as long as the account is active and for 6 years thereafter for legal or tax purposes.
– Communication Data: Retained for 3 years after the last interaction.
– Transaction Data: Retained for 7 years to meet financial reporting obligations.
– Preference and Marketing Data: Retained unless you withdraw consent or object to processing.
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on mamajoyvibes.com. Cookies fall into the following categories:
– Essential Cookies: Necessary for core website functionality and security.
– Functional Cookies: Enable enhanced features like saving preferences and customization.
– Analytics Cookies: Collect aggregate statistics to help us understand usage behavior and improve site performance.
– Performance Cookies: Monitor load speeds and technical performance of the site.
10. Cookie Management and Compliance
You are in control of your cookie preferences. Upon your first visit, a cookie banner will prompt you to accept or manage cookies. You may update or withdraw your consent at any time through our Cookie Settings interface. We honor “Do Not Track” signals and comply with both the GDPR and CCPA opt-out mechanisms.
11. Children’s Privacy
Mama Joy Vibes does not knowingly collect or process personal data from children under the age of 13. If we become aware that such data has been collected inadvertently, we will take immediate steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].
12. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will notify users through the website or through other appropriate means. Continued use of mamajoyvibes.com following changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, you may contact us directly at:
Email: [email protected]
We are committed to ensuring your privacy and strive to uphold your trust every time you visit mamajoyvibes.com or engage with our services. For privacy-related inquiries or to exercise your rights, please reach out—we are here to help.